Computer Support
As stated on our home page, our services are for businesses, organizations, professionals or home users. We provide services to do the things that you need, but can't be expected to know.
Our services include:
- Advice on hardware and software configurations and how to purchase most economically.
- Setting up of systems, including setting up security for your site.
- Advice on how to optimize the use of your machine for communication.
- "How do I…" questions answered.
- Tutorials.
- Software installation.
- Group instruction via the Internet.
- Anti-virus and anti-spyware software installation and setup.
- Monthly service/preventative maintenance checks as required.
- For small businesses, regular web site updates as products/services change.
For many of our support functions we come to you via the Internet utilizing services such as GoToMeeting and Webex. Using these services we can view your monitor in real time and actually drive your computer, with your permission, if necessary.
In particular, there are products that will help you, regardless of whether you use our services, listed on our Recommended Products page. These recommendations note several items you need to ensure your computer and your personal data is secure - which, every increasingly, is one of the main concerns of us all.