European General Data Protection Regulation
EGM System is fully committed to protecting the privacy and rights of all EU citizens. We comply with the General Data Protection Regulation (GDPR) and have implemented comprehensive measures to ensure your data is processed lawfully, fairly, and transparently.
You have the right to be informed about how your personal data is collected, used, and shared.
You can request access to your personal data and receive a copy of the data we process about you.
You can request correction of inaccurate or incomplete personal data.
You have the right to request deletion of your personal data under certain circumstances.
You can request limitation of processing your personal data in specific situations.
You can request your data in a structured, machine-readable format for transfer to another service.
We process your data to provide our automotive service management platform and fulfill our contractual obligations to you.
We may process data for legitimate business interests, such as improving our services, security monitoring, and customer support.
For marketing communications and optional features, we obtain your explicit consent before processing your data.
We process data when required by law, such as for tax reporting, regulatory compliance, or legal proceedings.
End-to-end encryption for all data transmission and storage
Role-based access with multi-factor authentication
24/7 security monitoring and audit logging
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Account Information | Duration of subscription + 7 years | Contract + Legal obligation |
| Transaction Records | 7 years | Legal obligation |
| Usage Analytics | 26 months | Legitimate interest |
| Marketing Data | Until consent withdrawn | Consent |
| Support Tickets | 3 years | Legitimate interest |
When we transfer personal data outside the EU/EEA, we ensure appropriate safeguards are in place:
We will notify the relevant supervisory authority within 72 hours of becoming aware of a data breach.
Unless the breach is unlikely to result in a risk to rights and freedoms.
We will notify affected individuals without undue delay if the breach is likely to result in high risk.
Notification will include nature of breach and measures taken.
Identity Verification: To protect your privacy, we may need to verify your identity before processing your request.
Name: To be assigned
Email: info@egmsys.com
Phone: +971 524 501 304
Address: EGM System Solutions
United Arab Emirates
You have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal data in accordance with GDPR.
Lead Supervisory Authority: Irish Data Protection Commission (DPC)
Website: www.dataprotection.ie
Email: info@dataprotection.ie
Phone: +353 57 868 4757
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date. For significant changes, we will provide more prominent notice or obtain consent where required by law.
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