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Privacy Policy

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Information We Collect

Personal Information

  • • Name and contact information (email, phone number)
  • • Company details and business information
  • • Account credentials and preferences
  • • Payment and billing information

Usage Information

  • • System usage patterns and analytics
  • • Log files and technical information
  • • Device information and browser data
  • • IP addresses and location data

How We Use Your Information

Service Provision

  • • Provide and maintain our platform
  • • Process transactions and payments
  • • Deliver customer support
  • • Send service-related notifications

Improvement & Analytics

  • • Analyze usage patterns
  • • Improve our services
  • • Develop new features
  • • Conduct research and analytics

Data Protection & Security

Encryption

End-to-end encryption for all data transmission and storage

Access Control

Role-based access with multi-factor authentication

Monitoring

24/7 security monitoring and audit logging

Your Rights

Access & Portability

Request access to your personal data and receive it in a portable format.

Correction & Updates

Correct inaccurate information or update your personal details.

Deletion

Request deletion of your personal data under certain circumstances.

Objection

Object to processing of your data for marketing purposes.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • • With your explicit consent
  • • To comply with legal obligations
  • • To protect our rights and prevent fraud
  • • With trusted service providers under strict confidentiality agreements

Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us:

Email: info@egmsys.com

Address: EGM System Solutions, United Arab Emirates

Phone: +971 524 501 304