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Terms of Service

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Acceptance of Terms

By accessing and using EGM System's automotive service management platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Service Description

Platform Features

  • • Project and service management
  • • Customer relationship management
  • • Inventory control systems
  • • Financial management tools
  • • AI-powered analytics

Service Availability

  • • 99.9% uptime guarantee
  • • 24/7 technical support
  • • Regular updates and maintenance
  • • Mobile and web access
  • • Data backup and recovery

User Responsibilities

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Data Accuracy

You must provide accurate, current, and complete information when using our services and keep your account information updated.

Compliance

You must comply with all applicable laws and regulations when using our platform and services.

Service Level Agreement

99.9%
Uptime Guarantee
24/7
Support Available
<1s
Response Time

Payment Terms

Subscription Fees

  • • Monthly subscription: €600/month
  • • Annual subscription: €6,000/year (save €1,200)
  • • All fees are non-refundable except as stated in our refund policy
  • • Automatic renewal unless cancelled 30 days in advance

Note: All prices are in Euros and exclude applicable taxes. Additional charges may apply for premium features or excess usage.

Prohibited Activities

System Abuse

  • • Attempting to hack or breach security
  • • Overloading our systems
  • • Reverse engineering our software

Content Violations

  • • Uploading malicious content
  • • Violating intellectual property
  • • Sharing inappropriate material

Limitation of Liability

EGM System shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Our total liability shall not exceed the amount paid by you for the services during the twelve months preceding the claim.

Contact Information

For questions about these Terms of Service, please contact us:

Email: info@egmsys.com

Address: EGM System Solutions, United Arab Emirates

Phone: +971 524 501 304